STANDARD TERMS AND CONDITIONS
Terms of service
These terms of service ("Terms", "Agreement") are an agreement between SimplyOdoo and the Customer. This Agreement sets forth the general terms and conditions related to the Agreement under reference SOxxxx.
Services provided
The services provided is defined in the Offer Letter SOxxxx. The scope of our services generally falls under one of the below categories:
- Odoo Implementation Services.
- Installation of Odoo
- Server configuration
- Backup setup
- Addition of new features
- Implementation of workflows
- Document Modification
- Training
- Odoo Support Services.
- User assistance
- Correction of bugs
Project Milestones
We will use an agile methodology to allow for flexibility in the project implementation and we will adjust our deployment strategy based on the customer's available ressources. The initial milestone will be spread as per below:
Milestone | Duration (estimate) | Deliverable |
Project Preparation | Week 1 | Project Overview |
System Analysis | Week 2 | GAP indentification [definition of the customizations to be done to match the actual business] |
Business Process Design | Week 3 - Week 5 | |
Configuration | Week 4 - Week 5 | Configured ERP Odoo is up and running with the needed modules |
GAP consolidation | Week 4 - Week 7 | Customized ERP Odoo will contain the specifics of the customer's business requirements |
Testing & Acceptance | Week 8 | Testing will be done by users with real data sets |
Usage Ready | Week 9 | Ideally users will start using the system within the scope of their training and coverage of their requirement |
Training | Week 9+ | As users get used to the system we will used a continuos training approach to keep users engaged and fulfill any additional gaps |
Go-Live | Week 9+ | On a modular basis (Team-wise or Function-wise approach) |
Scope of Work
The Scope of work will be executed as defined within the document with reference SOxxxx
Milestone | Duration (estimate) | Deliverable |
Project Preparation | Week 1 | Project Overview |
System Analysis | Week 2 | GAP indentification [definition of the customizations to be done to match the actual business] |
Business Process Design | Week 3 - Week 5 | |
Configuration | Week 4 - Week 5 | Configured ERP Odoo is up and running with the needed modules |
GAP consolidation | Week 4 - Week 7 | Customized ERP Odoo will contain the specifics of the customer's business requirements |
Testing & Acceptance | Week 8 | Testing will be done by users with real data sets |
Usage Ready | Week 9 | Ideally users will start using the system within the scope of their training and coverage of their requirement |
Training | Week 9+ | As users get used to the system we will used a continuos training approach to keep users engaged and fulfill any additional gaps |
Go-Live | Week 9+ | On a modular basis (Team-wise or Function-wise approach) |